Chatbots are the latest trend in the AI world. The chatbot environment has evolved for many organizations using Chat Marketing. Yet the goal remains the same: fast, creative and accessible customer support. The most acceptable business chatbots are new and direct channels between customer concerns and solutions in a noisy and competitive environment.
Today, we’ll take a look at some of the most excellent chatbot concepts that have been shown to help businesses start meaningful conversations, engage customers, and grow quickly. In this article you will find the top 6 chatbot examples of 2022.
For the foreseeable future, chatbots are here to stay! You already have an edge because you are planning to purchase one for your business. So, the top 6 chatbot examples of 2022 are as follows:
What is an AI Chatbot?
An AI chatbot uses conversational AI to recognize and understand sentences. It analyzes the user’s communication and tries to put it into context. AI chatbots use natural language and machine learning processing to determine the user’s purpose and respond appropriately. They are given a series of questions to answer and from that they can deduce the user’s purpose.
How does AI help chatbots?
Chatbots benefit from AI because it allows them to improve over time. AI chatbots use machine learning to interpret and respond to user questions. Artificial intelligence bots can provide detailed answers based on the question asked. Artificial intelligence allows users to enjoy a more human-like experience. It mimics human communication by understanding and responding to each other’s questions.
How do you choose chatbots for your website?
Chatbots are designed to increase customer interaction while significantly reducing customer support costs. However, as more organizations use chatbots to automate their customer interactions, choosing the right one can’t be easy. Not all chatbots are suitable for all scenarios. Chatbots are only created and intended to be used for specific purposes. However, here are some suggestions for selecting a decent chatbot:
- Choose the channels through which your chatbot will communicate with customers.
- Recognize the problem you are trying to address.
- If your chatbot fails, make sure you have professional help and documentation.
- Look for performance metrics that can be used to make decisions.
- Make sure your chatbot can handle natural language in many languages.
Top 6 Chatbots of 2022
Kuki / Mitsuku
Kuki or Mitsuku is best for daily chats. Kuki (Mitsuku) is a free AI chatbot that lets you talk about anything. It tries to connect with users through chat and learns from human interaction. People connect with Kuki for a variety of reasons, including solitude, having someone to listen to them, and just being curious. It can understand natural language. Kuki is compatible with multiple platforms (online portal, Facebook, Discord, etc.)
BotPenguin is a free tool that allows you to create a chatbot for Facebook Messenger, website, telegram and many other platforms. Many chatbot creation services require the use of a team to install the bot on your website or other platform. With BotPenguin, installing a chatbot on your website is a piece of cake.
BotPenguin does not need a code. In less than 2 minutes you can develop and own a chatbot with BotPenguin. BotPenguin’s drag-and-drop construction saves you time, making it one of the best chatbots for websites. BotPenguin’s primary goal is to help you improve your marketing and sales tactics.
The pre-programmed chatbots are ready to use when you are. Templates for e-commerce, healthcare food service and customer service are all available on the chatbot platform. BotPenguin’s chatbots are essential, but they do their job well. The well-equipped templates make life a lot easier. If you want an ecommerce chatbot, you need to add goods, FAQs and a few general settings. The API connections improve the user experience. It is an excellent chatbot for small businesses because of its simplicity.
Chatfuel, another platform that allows almost anyone to create a chatbot without coding, targets media companies and restaurants. Another attractive offer promoted by Chatfuel is that you will have a fully functional chatbot in about 7 minutes. You can use Chatfuel’s AI chatbot to proactively deliver news and interact with your audience. You can also use this chatbot to make bookings and set up frequently asked questions. Chatfuel is flexible for all your requirements thanks to its simple connections. The basic version is free to use. The premium version costs $30 per bot.
Small and medium-sized businesses will benefit the most from this chatbot. Tidio is a deep learning AI chatbot that can help you improve customer service and increase your sales. It’s easy to use, so you can create an AI bot just the way you want. To see how it evolves, you can use a visual builder interface. Your bot uses natural language processing (NLP) to better serve and engage with your customers. In addition, you are available for your customers 24 hours a day, seven days a week, so that you do not miss out on sales opportunities.
Botsify is next on our list of the best chatbot platforms. It is a Facebook chatbot platform that makes integrating other chatbots into your system a breeze. The application comes with a free basic version. Although, like Chatfuel, it is a non-technical platform, its user interface is a bit more user-friendly.
Pre-built Botsify templates cover a variety of professions, including medical, hotel, and general FAQ templates. Also ‘entities’, as Botsify calls them, are recognized by Botsify. These are simply different words picked up by the bot during the contact with the customer. There are also some standard entities, such as identification numbers. However, the bot is limited in linking multiple entities with a single sentence.
Aivo is considered to be one of the most advanced AI chatbot platforms. Aivo can assist you in real-time text or telephone communication with your consumers. Aivo’s AgentBot is adaptable enough to adapt to the regulations of the channel it is placed in. This chatbot is capable of responding automatically while still providing a customized experience. Aivo’s simple interfaces with third-party systems such as Zendesk, Salesforce, Zapier, and Live ensure a smooth experience.
Chatbots can support your business in a variety of ways, from saving time and money to answering the same questions repeatedly and providing real-time help. Not long ago, the world was stunned when e-commerce giant Amazon debuted a store with self-checkout counters and no cashiers. Take a page from Amazon’s book and amaze the world. Finding the right chatbot builder can help you save time and money and lead you to more significant results! Adopt a chatbot for your business now and make the most of the first mover advantage.